We will endeavor to process and ship your orders latest by the same, else next working day of receiving your order. If the order is within UAE it can take between 1-2 working days to receive the order from the date since it has been shipped.

Free shipping and delivery can be availed for shipment within the UAE if the value is above AED 200. For all orders below AED 200, a minimal charge of AED 25 per order will be applied. Delivery to Out of Service Areas will incur extra charges. The recipient of an international shipment may be subjected to pay Customs Duties or fees as levied by the destination country. We have no control over these charges and are unable to calculate what they may be.

Returns & Exchanges

Accidents happen. Whether you ordered the wrong part or realized afterwards that you wanted to upgrade, Keychainall offers a no-hassle return and exchange policy to help you get the right product you need for your system. Unless it is specifically stated on a product page, the following policy applies to all online purchases.

Exchange or Return is possible only within 7 days from the date of delivery subject to the terms herein.

No Exchange or Return shall be made without the Original Invoice & Warranty Card provided and the product (including the unit carton) is returned unused and unopened (original seal not broken) along with accessories & FOC (Free of Cost) items, if applicable.

To complete your return or exchange, we require a receipt or proof of purchase. For returns, it is the customer’s responsibility to deliver the item back to Our Sales Office.

For the customer’s convenience, we may be able to provide an option for collection via courier at a nominal rate.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or bank account, within a certain amount of days.

Selected products as “On request” items are not possible to be returned.

Shipping costs on returned products would be your responsibility. Shipping costs charged upon your purchase are non-refundable. Ensuring that it’s not our responsibility, if at all keychainall is necessitated for paying shipping charges upon any return product/shipment then such charges will be deducted from the subjected refund amount.

These terms & conditions shall be governed and constructed in accordance with the laws of the UAE as applied in the respective emirate.

Refunds (If Applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or bank account, within a certain amount of days.

Sale Items (IF Applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.